Our Guarantee

We appreciate your business and we are honored that you have chosen us for your special celebration. We guarantee that the flavors, size, and general design elements will be met as outlined. If you are not satisfied with our product(s) please let us know at the time you receive your order. Once you accept an order, we cannot make any requested changes or corrections.

Allergy Disclaimer

Cora’s Sweets & Flowers’ baked goods are made by hand using shared equipment, which processes common allergens. If you have a severe allergy, please know that while we do our best to prevent cross-contamination, we are not an allergy-free bakery.

Some common allergens that our products may contain are: dairy, eggs, soy, wheat, peanuts, and tree nuts. We are not responsible for any allergies you or your guest might have.

Refund Policy

Cora’s Sweets & Flowers cannot offer refunds or exchanges for custom products that meet our quality standards once a cake has been picked up/delivered and accepted by you or another designated party.

All products are the responsibility of the customer once it leaves our possession. Keep in mind that temperature and humidity may impact the flavor, overall design, or texture of the cake to some degree. Please understand we cannot control changes in texture or changes in color or shape due to weather or temperature conditions. We highly suggest abiding by our care and handling instructions.

Care and Handling

We are not responsible for any damage to the cake after pickup or delivery. The customer is responsible for providing an appropriate and secure table and environment for the cake(s). Cakes are heavy and require a sturdy table. All of our products require refrigeration due to the use of dairy, egg, and other ingredients used.

If you or your representative elects to pick up and set up the cake, you assume all liability and responsibility for the condition of the cake once it leaves the possession of Cora’s Sweets & Flowers. Cora’s Sweets & Flowers is not responsible for any damage to the cake caused by the placement of toppers or other objects by another party.

Deposits, Payments, Cancellations

A deposit of 50% is required for all orders. The remaining balance is due on or before the pickup or delivery date. Any changes to an order must be made in writing no less than 3 days prior to the pickup or delivery date. Any changes requested after this deadline cannot be guaranteed and will be subject to additional charges.

All deposits are non-refundable. If a deposit is not received, the order may be cancelled.